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    • Unifi protect not updating. 1 Home Assistant is os7 and 2021.

  • Unifi protect not updating 20 UDM pro update followed by Protect app update to 2. 1 is the current stable release which includes camera 4. temperature sensor no longer updates (system settings are set to auto update) which is remarkable as all of the other sensor entities do update, and even show life updating that when showing more-info What version o UniFi Protect’s AI-powered security features provide motion detection, object classification, facial and license plate recognition, speech-to-text capabilities, and audio classifications to enhance surveillance. UniFi OS - Express 7 4. I just got a message that there is a new update for my CloudKey Gen 2+ on my phone. You will use it in step 5. 5. Backup UniFi network app and download it to my PC If your using protect, back that up and Dow load it to my PC Within UniFi network app, update all device firmware options that are presented to you. URL So, I went back to Unifi Protect (I'm on 1. 34, pretty sure I had it turned off(?). I don’t know how to SSH (I think it’s called). Later I'll look up the version update and see what is NEW. Use advanced techniques as a last resort to update UniFi devices and UniFi software when it is not possible to do so via the user interface. For ongoing support and new features: Consider switching to the developer’s unofficial integration. Delete the Default (or existing) Zone. Unifi protect running on an NVR auto-updated overnight and now 5 cameras stopped working. Hope this helps. Now, in protect I see the dream machine listed but it is greyed out and I can't select it. The UniFi OS update uses the application version that is required for your console. 17. Anyone got any SSH commands that actually work with UniFi OS 3. See UniFi Protect - Add and manage users. When you install a new version of protect it will update the cameras if a new firmware is included. list, but protect required the new packages. Not wanting to reset and waste a days work. Ubiquiti went ahead and made this UniFi Protect update available, and I managed to spend a decent amount of time playing with my existing range of ONVIF cameras from numerous third-party brands to see just how UniFi Protect was going to take . Also, updates always have issues with major releases. Edge recording will be available in a future update using the provided SD card slot. 120. Newer versions will introduce an “update all” option that does a rolling update and makes life easy Dec 4, 2021 · Hi Ive updated my home assistant and unifi protect / integration and now have a problem with it not loading?? Unifi Protect is 1. To avoid disruption, upgrade to Home Assistant 2024. While I've set the correct timezone in the Protect UI, I've noticed that when looking at the direct camera feeds that the times are +8 hours from my current TZ. ONVIF Enabled: Verify that I turned off the live view and instead of having 2 of 4 cameras on "preparing for update", all 4 cameras went to "ready to update". Unifi reports Protect as being 2. 33 which will have already started. We have 16 camera views on NVRs all over the place by Alibi without any issues. It seems the latest protect has some issues with updating firmwares and my G4 Instant was stuck with version 4. What a lifesaver. 33. 6 or newer). datasheets. Mar 21, 2024 · The latest firmware for Unifi Protect devices contains backward incompatible changes that are incompatible with older versions of Home Assistant. They're all connected to the same USW-Flex switch. UniFi Protect Live Camera View - Easy FixIn this video I am going to show you how to fix the issue with viewing your Live Camera feed in UniFi Protect which We have a a few clients who's Unifi devices (AP, USG, Switches etc) will auto update firmware during works hours. With fingers crossed I had tried to update again, this time the update went through in a matter of minutes. 15 boot loop for Unifi Protect 1. That's definitely not the issue. 49. I initially fired it up to verify operation, and the UniFi controller 'remembered' it as "DESKTOP-9L5285U". 4 at this time), and hit Adopt, and it worked perfectly! Hope this helps others looking for the same solution. After which the system reported an update to v2. For our other clients using Unifi devices the firmware doesn't auto update. I hadn’t done the last update on any of them but wanted the new features. Since then I installed Proxmox, and the device has the host name of 'pve'. Unifi Protect constantly crashing. The Unifi Protect cameras are flakey as shit. 4 ran this in ssh and it fixed the boot loop it updated Unifi Protect to 1. Shortly after, the new camera popped up in the UniFi Protect app and showed as being connected via Bluetooth; this seems to be the ONLY way to get the In this video, I show you how to fix your troublesome UniFi devices that simply do not want to update. Not sure if a viewport would do the same type of issue as the live view did for me, but this might help others in a similar situation. Leave the Default existing zone alone. If the streams are adjusted after adopting, the camera must be removed and re-added to Protect to see the updates. 4 Unifi Protect integration i I don't have this issue with any other camera I have hooked up to the UDM SE. Found a link to 4. We highly recommend that most users enable automatic updates, or trigger updates through the user interface. Works on some cameras. See the Custom Upgrade section for more details on where to find the firmware link. If you use the HA Unifi Protect integration: Avoid updating Unifi Protect to prevent breaking the integration. See How to Update UniFi to learn more. Sadly I had already updated my Protect to version 3 when it was the official release. After connecting them to the network, the G5 Flex shows a solid white light, but it takes a very long time to get the popup in the Protect console to adopt (both remotely and locally), and if I hit "Add" nothing happens, the camera never shows up under devices and the solid white light The streams are configured in the third party camera setup tool. I then tried to update the Protect application, and I was unable to find the download link of the Unifi Protect application version from the release post. Note: Two standard (not 'Pro') UNVRs can also be stacked if both consoles are have a minimum UniFi OS version of 3. 33 -y Give it a few minutes to run it will go back to "root@Home:~#" once complete; Go back into Unifi Site Manager, refresh your page and you are back with Unifi Protect 4. 4something. This has been an issue for awhile and has been discussed before. Open Protect in your web browser. But that didn’t solve the issue. They seemed to come back online shortly after the update but went back offline almost immediately. 2. 11 Aug 2020. This is a screenshot of the Unifi Protect page, devices section: Oct 1, 2024 · Somehow my Protect autoupdated itself to 5. Do not edit your zones from the mobile app. Aug 30, 2024 · Given these benefits, it’s clear why updating your UniFi Controller is not just recommended, but essential. 4 and it looks like it's working again. 2 or later before upgrading Unifi Protect to 3. After UnifiOS update to version 3, its didn't touch the /etc/apt/sources. 1 What was the last working version of Home Assistant Core? 2024. Hopefully someone can point me in the right direction here. And UniFi AP keeps rebooting. Updated to the "Protect NVR" and the bullets worked I updated to UniFi Protect v1. The 3 cameras are an AI Pro, G5 Pro, and a G5 Pro with light. 7. This is what I replied to Ubiquiti: I was able to use SSH to successfully update the Network application. That went smooth and everything in Protect still works fine. 11 using the HTTP console. 1. Of particular note is the introduction of support for third-party cameras using the ONVIF standard. Addressing Issues with Mobile App Access. After 15 minutes of looping non-updates, I reset the unit and start over. How to Stack UNVRs. At that time I didn’t updated my HA to 2024. Interestingly, the release notes v1. Again it all worked fine. UniFi Network Native Application for UniFi OS. UniFi Network Application updates may cause your adopted devices to be re-provisioned. Release Notes Managing Storage and Retention in UniFi Protect Build Incident Reports with UniFi Case Manager Protect AI Port FAQs UniFi Protect Recording Modes & Schedules Using Recognitions in UniFi Protect See all articles What happened to notifications? Alarms? What? : Ubiquiti So my personal UDM Pro and a church that I did an install for who has a UDM Pro and UNVR would not update the firmware by clicking the update button in the web app. x before updating to 2024. 12. 2 Not always of course. Download. apt update. Hopefully, you figured it out by now. This enhancement makes the platform more flexible and opens up new possibilities for users when choosing their security cameras. I went ahead and upgraded from Video to Protect a few weeks ago with a new NVR I managed to snag. In this video we Manually update the UNVR firmware to version 1. Also note no AI 360 Camera and no G4 Doorbell. 34. apt install -y unifi-protect. But most of the time, it can only show livestream and maybe footage from 2 wks back or so. 13 Apr 2025 V4. All seems to be well again, UniFi access locally and through SSO working again and everything is up to date. Read through and if it seems like no one is loosing their mind then it is probably ok. Last week we found out that UniFi intended to integrate ONVIF support into its Protect surveillance platform. dpkg -l unifi-protect; apt-get update; apt-get install --reinstall unifi-protect -y; dpkg -l unifi-protect. This process takes anything from 5 to 10 minutes and when the cameras come back online, the firmware version is not upgraded. Unifi OS constantly crashing. Apr 2, 2012 · UniFi Network Application 9. Hopefully once it updates these issues will go away. If you are already on Protect 2. That's what shows up at the shell prompt inside Proxmox, and it's what shows up in /etc/hostname . Confirmed all other sensors are working, as motion and person/vehicle detection update as applicable. The update progress bar starts at 7 mins and gets to six minutes and then starts all over again at 7 minutes and starts updating all over again. My system us running geat right now. 9. Once I updated it, it would then play nice with protect and adopt immediately. We have to constantly restart cameras, UDM, etc. Note that one and the device showing as "G3-Flex-Entry". 5 (early access at the time) other useful commands to stop the boot loops unifi-os shell service unifi-access start/stop This used to happen maybe once every few days - annoying but tolerable - but since the last update cycle now happens every couple of hours which makes my cameras basically useless. UniFi® Protect Network Video Recorder Installation Guide. Release Notes. My wife can see everything on her phone and works fine on my iPad. The system was installed approximately 12 hours ago, and since then, the cameras go offline every 15 minutes while trying to update to the latest firmware. com Mar 21, 2024 · I see the upgrade notices for Unifi but wait to upgrade because I know the HA Unifi Integration may have a dependency that breaks when Unifi is updated. 17 was also available for me, which again only took a few minutes. Sep 17, 2019 · Sometime when you trying update Ubiquiti UniFi AP old firmware updating status may stuck in Network Management Controller GUI. Two hours now of Protect "starting". com repeatedly failed to upgrade UniFi OS from 2. I've tried factory reset of the G4 Doorbell and the doorbell is not responding for that as well. However I could not find the download links for the Protect application. If the step above doesn't fix it, we can purge the protect service and re-install it. Save this new Zone. Select your camera, then select Zones, then Smart Detection. A specific application version that is only compatible with the UDM, UDR, Express and UCG-Ultra (running UniFi OS 3. 12 Wh So usually what I ended up having to do is, update it in steps via firmware updates, until it showed the correct interface of Protect instead of NVR. However, the G5 Bullet and Flex cameras are not happy. How do we stop the auto firmware update? EDIT: Thanks for the suggestions I searched for 'update' in the new UI and found the setting to turn off auto update May 3, 2024 · The problem as title. As demonstrated in the video, these devices just say t I plug it in, it boots up, Unifi Protect finds it, the DM Pro adopts it and it goes straight into updating. 'License Plate Detection' state never moves from 'clear' despite confirmation it does so in the unifi protect app. Jan 4, 2025 · The problem Unifi Protect integration stopped working after the update What version of Home Assistant Core has the issue? 2025. The only issue, I don't know what would be the command lines to use to do that. My G4 doorbell got stuck in "Preparing Update" phase after 3. I recently had some free time (in case the the poop hit the fan) to also migrate the UNVR to the Protect VLAN. We stopped installing them as they are way too unreliable. 1 I would un adopt the camera and adopt again to see if it triggers the camera firmware update. For anyone trying to get a UNVR to UniFi OS 3: My new out of box UNVR from store. Used it 2 days ago to change the text on the doorbell and worked fine. 20. ui. 23 Apr 2025 V9. Mar 9, 2024 · The latest firmware for Unifi Protect devices contains backward incompatible changes that are incompatible with older versions of Home Assistant. Set this new Zone to the settings you wish to have. ENVRs cannot be stacked. Lots of people have been having issues where it just constantly says updating but never This is a screenshot of my Unifi Network page, protect devices section (the device showing as MAC address only is a UP Floodlight). Step 1: Preparing for the Update. Do them manually one at a time. 12 (official)? Seems OS update did this and NOT Protect update. UniFi Protect shouldn't be relied upon for anything more than a hobby though. Edit: I'm still seeing a 403 on one of the repos, which After a power outage the UDM started, network works just fine but the protect app keeps looping trying to start and shows a message "failure to start". Sep 1, 2024 · unifi-os shell (not needed on UCKG2+) apt-get update; apt-get install --reinstall --allow-downgrades unifi-protect=4. 120 for Debian/Ubuntu. 4 firmware can’t even be pointed to the protect recorder ip. Hello, From 2 different apple tv HD on 2 different networks the protect app is not able to connect to any of 3 camera systems ( 2 udms and one cloud key 2, all 3 at different locations) Everything is patched to the latest updates. Still no joy. Not even after I brought the camera back on-site to where the Protect appliance is installed. Sep 17, 2024 · Ubiquiti has released a significant update to its UniFi Protect software, offering a host of new features and improvements. Right now I just want the camera to work smoothly. I processed the update and everything is good now. I am also not really impressed with the image quality, but I will wait for the firmware update to make the final call on that topic. Save again. com, or by signing I have 3 cameras that have been stuck on "Preparing Update" for days now. These advanced tools allow users to monitor security events efficiently, receive real-time alerts, and search footage with precision. Why is my AI Port unable to stream from my UniFi cameras? If your AI Port is unable to stream video from your UniFi cameras, it may be due to a firewall rule blocking the connection between the AI Port and the Protect Gateway (GW). To Fix Ubiquiti Stuck Updating problem we need manual upgrade UniFi firmware. updated UDM Pro to 1. I get a notification from the NVR about every 20 minutes "Multiple NVR devices are ready to update". Here’s what you need to do before you begin: Backup Your Controller: The most crucial step before performing any update is to back up your UniFi UniFi OS - Network Video Recorder 4. Support for… Read More »New UniFi Update the unifi-protect package: SSH into the UNVR From the root@ubnt:/# prompt type the following: service unifi-protect stop. 0. Use Vantage Point instead for a scalable experience. The Unifi Protect app quickly identified that the camera had very, very outdated firmware. 21. 9. 10 to 2. Because if I didn’t update it, the camera on that 3. 1 Home Assistant is os7 and 2021. Firmware Updates: Confirm your CloudKey or UniFi Console firmware is up to date to support remote functionality. 6 and "up to date". I just rebooted the phone and reinstalled the protect app which did not help. Preparation is key to a smooth update process. App Updates and Permissions: Ensure the UniFi Protect app is updated and has permission to access data over WiFi and cellular. The updates weren't The issue was in the wrong debians repository. Network Check: Ensure the camera is on the same network as the UniFi NVR. I read the updates part of the unifi forum and wait until there is a half dozen pages or so. Protect 2. 4. 3. Community Involvement: Engage with Ubiquiti and the HA community to advocate for better support and maintenance of the integration. 4 state that a reboot of the cameras also would fix the issue but that was not my experience. UniFi® Protect NVR Sep 26, 2024 · UniFi Protect ONVIF Camera Update Testing. Then Once I re-opened the UniFi Protect app on my mobile device, it asked for Location Services permission which I gave it (it had not previously done this until Bluetooth Scanning was enabled). 22. I had a bunch of old G3 cameras that I couldn't get to work with the old NVR system. I searched around and one suggested to rollback to a previous firmware and then update it and it worked for him. If the Network application is not updating still, then please try updating via SSH: Copy the link of the UniFi Network application version from its Release post. Troubleshooting Camera Does Not Appear in UniFi Devices List. Apr 5, 2024 · Hi all, I have read a lot about the release of Unifi Protect 3 and how it stopped working in Home Assistant. Seems to be somewhat of an unsuccesful update when looking around. It is only on my iPhone though. Do not update Unifi Protect to 3. Timeline is not working good at all. I still say, wait a week before installing any new updates. However, the UNVR on the Apple TV app is grayed out. 11. Dec 3, 2024 · Hi team, having issues with the sensor update on an AI Pro camera for 'License Plate Detection'. In the beginning my UNVR was on my main LAN and my cams were on my ‘Protect’ VLAN. See full list on help. Browse downloads by product and explore popular and new Ubiquiti applications. After I discovered that the Unifi Protect integration stopped working I immediately updated my HA to 2024. And it offered to apply the latest update! Lovely! Except that it didn't. Navigate to the Parent UNVR's settings through unifi. In the Zone editor, create a new Zone. 5 on my UDM Pro running 1. Connect the child UNVR to the network, and power it on. x. I don't even remember what version it was, something like 4. In addition, I noticed stuttering almost every second on the G4 cameras which also appears to be resolved. 57 in unifies support forums with the mention that the cam should update further by itself (it didn't). oicg xti ckpzkjl jzikcwgm fuer hkraulw mawtrgx oqc zxget nedkd